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Email Viewer / Editor

The Email Viewer / Editor area contains the email preview and release-specific information.

Content Builder Email Menu

Draft Information

The status indicator shows whether the currently selected version is:

  • A published release
  • A draft release

This helps Contributors understand the current editing context at a glance.

Edit Subject & Sender

Subject lines and sender addresses can be edited using Rich Text Editor dialogs.

Editable elements include:

  • Email subject
  • Sender address

The sender can be configured:

  • Globally for the module
  • Specifically for an individual event

For event-specific sender addresses, the Override functionality must be used.

Info

The Override feature will be described in more detail in a future version of the documentation.

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Release Information

The release selector displays the currently viewed release.

Users can:

  • View the current release version
  • Switch to previous releases
  • Review historical content versions

This makes it easy to compare released content with current drafts.

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Email Preview

The Email Preview displays the rendered output for the selected context.

The preview reflects the selected:

  • Module
  • Shipment
  • Journey
  • Event
  • Country
  • Language
  • Carrier

Users can review how content will appear before publishing.

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Rich Text Editor Highlighting

Editable elements are highlighted when Contributors hover over them.

Supported editable elements include:

  • Text
  • Images
  • Buttons
  • Links

When an editable element is selected, a Rich Text Editor dialog opens.

Typical editing actions include:

  • Modify text
  • Replace images
  • Change links
  • Update button labels
  • Adjust content formatting

Tip

If an element is not highlighted, it is most likely configured as non-editable.

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