Report Issue

Reporting a New Issue

If you encounter an issue that is not listed on this page, contact the CXC team: CXC Service Desk

Please include the following information where possible:

• A short description of the issue
• The affected Content Builder page or feature
• The affected client, tenant, stage, or release
• Steps to reproduce the issue
• The expected result
• The actual result
• Screenshots or error messages
• Browser name and version
• The Jira ticket number, if a ticket has already been created